About Job
- The Selling Partner Content Management (SPCM) team develops high-quality, user-centered content for the companies and individuals who sell goods and services through the Amazon selling platform.
- Amazon strives to be Earth's most customer-centric company, where people can buy virtually anything online. Amazon sellers play a key role by greatly expanding the selection available to shoppers.
- As a technical writer on our Content Management team, you will follow our style guides to create clear and concise information to help Amazon sellers succeed.
- You will collaborate with fellow writers and internal business partners (such as program managers, UI designers, and software development engineers) to develop strategy and content.
- You will participate in content management efforts, process development, and quality governance in support of team success, while also working independently on multiple projects.
Requirements
- Outstanding skills in writing about complex technical and business subjects to a variety of audiences.
- Proven experience of technical editing/writing in a similar role.
- Ability to be self-directed and effective working independently, yet equally comfortable contributing in a global team environment.
- Ability to interact with different business groups and scope documentation assignments.
- Precise documentation and clear communication skills.
- Fluency in written US English.
- Affinity for technology and a proven experience working with Content Management Systems (CMS).
- Working knowledge of DITA.
- Strong HTML/XML skills.
- Instructional Design experience is a plus.
Basic Qualifications
- Bachelor’s degree in English, communications, linguistics, or related field (Master's degree preferred)
- Minimum 4 years’ experience as a technical writer, editor, or content strategist, with a focus on software or workflow applications
- Minimum 2 years’ experience with Content Management Systems (CMS)
- Experience managing content projects, including coordinating with other teams
- 2-4 years’ experience with a markup language such as HTML or XML
- Ability to conceptualize and execute projects, with a strong bias for action and the ability to prioritize and meet deadlines
- Experience in content review and localization
- Experience reviewing content as per US English
- Working knowledge of Darwin Information Typing Architecture (DITA)
Preferred Qualifications
- Experience working with product and UI designers and writing UI text
- Experience working as part of a global team supporting multiple languages
- Experience creating content for translation and localization
- Experience with content management systems and SEO
- Experience working in an Agile content development environment
- Experience in editorial/peer review
- Strong attention to detail and organizational skills
Location
Bangalore, India.
