Job Role : IT Support Engineer
Qualifications
- Bachelor’s degree in Information Systems, Information Technology, Applied Networking, System Administration, other relevant field, or equivalent practical experience
- Experience troubleshooting in a Linux, macOS
- Experience in customer service, client facing, and/or help desk.
- Ability to adjust quickly to changing priorities and make quick decisions with limited information.
- Effective organizational, communication, leadership, and teamwork/collaboration skills.
- Passion for new technology and commitment to learning new skills.
Responsibilities
- Provide support across all channels, including chat, email, phone, video, in-person, etc.
- Troubleshoot across Google’s corporate IT resources, applications, and various operating systems
- Assist Googlers with resolving software, hardware, and networking issues.
- Collaborate and share knowledge across the team
- Support various services such as video conferencing, remote access, internal products, and mobile technology.
Location : Hyderabad, Telangana, India
Last date to submit online application: February 20, 2022.
