Job Role : Project Manager
Company name : Techspine Systems (P) Ltd
Responsibilities
The Implementation Project Manager leads clients through the implementation of PracticeSuite’s practice management software. He/She will manage multiple projects to ensure the client and the internal departments/teams are completing tasks on schedule as outlined in the client’s project plan. This is a skilled position that r equires experience in a related field.
Job duties include the below:
- Assess client/project need and build relationships with the client
- Develop and manage implementation project lifecycles
- Manage client expectations, outcomes and timelines
- Ability to effectively communicate with the client to define what is in scope versus out of scope
- Keep the project in scope and on time
- Effectively lead meetings and direct team/client solutions to anticipate and overcome obstacles
- Serve as a liaison between internal departments and the client during implementation
- Update client and internal management on project status, issues, additional scope
- Manage issue escalations and provide direction as necessary
- Effectively communicate recommendations to management
- Promote team and client collaboration to establish and improve best practices
- Serve as a trusted advisor by advocating for client needs and product requests to PracticeSuite support, product and engineering teams
- Other duties as assigned
Skills
- Project management experience
- Team management
- Conflict management
- Time management
- Customer Service Management
- Excellent English Communication and neutral accent.
Experience: 6 – 10 years
Shift: Night Shift
Interested candidates can sent your resumes to CAREER@PRACTICESUITE.COM
